Why global workforces need a global approach to financial health

Learn how a global financial health strategy can help multinational employers deliver personalized support, improve benefits utilization, and help employees take action.
Global financial health strategy | Employee financial health
October 6, 2020
•
Read time:
4
minutes
By
Jeremy Beament

Contents

For multinational employers, supporting employee financial health comes with an inherent challenge: your workforce may be global, but people's financial lives are anything but uniform.

Employees are navigating different financial systems, workplace benefits, tax rules, and economic pressures. Their needs also vary by life stage and circumstance, from managing everyday finances and building emergency savings to making the most of workplace benefits and preparing for retirement.

For U.S. based Total Rewards and Benefits teams with responsibility for employees across multiple markets, that can create a difficult balance. How do you provide a consistent global experience while making sure support is relevant to employees wherever they live and work?

The answer isn't to give everyone exactly the same thing.

A global approach to financial health should combine consistency at scale with support that's locally and personally relevant. Done well, it can help employees better understand their finances, make informed decisions and take action, while giving employers greater insight into what their people need and more value from their existing benefits investment.

Why take a global approach to financial health?

There are four important opportunities for organizations taking a global approach.

1. Understand your people, wherever they are

Financial needs can vary significantly across a global workforce.

An employee starting their career may be focused on budgeting, debt, or building emergency savings. Someone further into their career may be balancing family costs, saving, and retirement planning. The priorities of employees in the U.S. may also look very different from those of colleagues in the UK, India, Singapore, or elsewhere.

A global financial health strategy gives employers a clearer view of these different needs.

Rather than relying on assumptions, employers can use insights into employee financial health, interests, and behaviors to understand where support is needed, identify differences across populations and make more informed decisions about their financial health and benefits strategy.

The goal isn't simply more data. It's using that insight to make support increasingly relevant and personalized to the people who need it.

2. Create a consistent global experience that's relevant locally

Global consistency shouldn't mean giving every employee identical financial information.

Employees need support that reflects where they live, the financial systems they navigate and the benefits available to them.

Someone in the U.S. may need help understanding a 401(k), HSA, or health benefits. An employee elsewhere may be navigating a very different retirement system, tax environment, or set of workplace benefits.

At the same time, employees should be able to expect a consistent standard of financial support from their employer, regardless of where they're based.

A global approach can bring those two things together: one consistent employee experience, with financial education and guidance that's relevant to each employee's location, circumstances, and needs.

For multinational organizations, this also avoids creating a patchwork of disconnected local programs and experiences across different markets.

3. Turn financial knowledge into action

Financial health isn't simply about how much someone knows about money.

It comes from being able to understand your financial situation, make informed decisions, and take action; then continue to adapt as your circumstances change.

That action will look different for everyone. It could mean building an emergency fund, managing debt, reviewing insurance, increasing retirement contributions, making better use of workplace benefits or starting a conversation about money at home.

That's why simply giving employees more information isn't enough.

Financial health support should help people connect what they're learning with their own circumstances and identify practical next steps they can take.

For employers, that means moving beyond measuring whether employees have seen financial content toward understanding whether support is helping people build confidence and take meaningful action.

4. Get more value from your existing benefits investment

Employers already invest significantly in pay, retirement, health, insurance and other employee benefits.

But providing a benefit doesn't necessarily mean employees understand it, recognize its value or know when to use it.

Financial education can help connect those benefits to employees' wider financial lives.

Instead of encountering benefits as a list of products during enrollment, employees can understand how the support available through their employer could help them address a financial need, or navigate an important life moment.

For example, an employee thinking about healthcare costs may benefit from understanding how an HSA fits into their broader finances. Someone preparing for retirement may need help bringing together their workplace retirement plan, savings, and future goals.

Making those connections can help employers improve awareness and utilization of existing benefits while helping employees make more informed financial decisions.

Global scale, personal relevance

The case for a global approach isn't that employees everywhere have the same financial needs. It's almost the opposite.

Global workforces contain an enormous range of financial circumstances, priorities, and challenges.

The opportunity is to create a consistent foundation that can respond to those differences.

At nudge, we believe financial health improves when people can turn understanding into action. Our global financial health platform combines intelligent technology with human expertise to deliver personalized financial education that's relevant to where employees live, the moments they're experiencing, and the decisions they need to make.

For multinational employers, that means they don't have to choose between global consistency and personal relevance.

They can provide one global financial health experience, personalized for every employee.

Want to explore how a global financial health strategy could work across your workforce? Get in touch with nudge.

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